Critical to Quality Metric Overview VTS Trainer Download Pack

Critical to quality metrics are simply measures of the key drivers linked to quality. The distinguishing factor of CTQ metrics is that there is a traceable connection between the measure and a specific customer requirement. Included in this class is a brief discussion on critical to quality trees. This short overview module can stand alone but is most effective when paired with our Managing with Metrics class or our Quality class. This Trainer Download Pack provides the tools needed to train your own team on this important topic. Contains the PowerPoint presentation.