Fair Housing: Making Everyday Decisions That Impact Fair Housing

There is a reason Fair Housing is such a critical topic. The laws and guidance around the fair and non-discriminatory treatment of people are not only important and complex. They are also applicable to how we interact with people and the decisions we make each and every day in the housing industry.  How comfortable are you with your understanding of how a policy at your community may disproportionately affect a protected group of people, and whether it would be considered a legitimate business necessity? Are you confident in how to handle accommodation or modification requests? How would you handle a concern about a stalker in your community? Lawsuits and complaints regarding situations like reasonable accommodations, assistance animals and disparate impact are common in the housing industry. It is important to establish, practice and regularly update your understanding of these fair housing regulations so you can be more confident in your day-to-day interactions with customers. In