Course Contact Center Fundamentals

Requirements You can set up an Avaya Support Account for documentation downloads (you can use the free individual subscription) A Windows, Linux or Mac PC/Laptop Description Are you looking for Avaya Training? Avaya Certification is fast becoming the must have certificates for any IT professional working with corporate Enterprises. Most of the mayor banks and financial institutions rely on Avaya. This course is designed to help you pass the Avaya Exams. Even if you have never logged in to the Avaya platform before. No programming knowledge needed and no prior Avaya experience required. With this Avaya knowledge under your belt, you will be in high demand by many employers and you can command a superior salary providing Artificial Intelligence services for Enterprise Corporations. In this course we will start with a broad overview of the Contact Center Telecom platform, the history, the evolution and then deep dive into the individual elements of the Avaya Contact Ce