
Avaya Self-Service Developer
Requirements You will need to set up an Avaya Customer Account (Avaya Support Portal) You can download the Avaya Orchestration Designer (ISO) file from a google drive. (Send us an email). Your own Avaya Orchestration Designer Toolset and PC Headset (optional, but recommended) A Windows, Linux or Mac PC/Laptop Includes Eclipse Framework for Java Developers Description The Avaya Experience Portal and Orchestration Designer training enables organizations to understand and employ dynamic, real-time self-service treatments using Avaya Intelligent Customer Routing; to automate outbound services with Proactive Outreach Manager; and to leverage existing web applications to create compelling, new services This Developer Training on Experience Portal includes: Experience Portal media servers, concepts on which provide automation functionality such as terminating telephony sessions, interfacing to third-party multimedia services and the management of VoiceXML and CCXML sessi