Consumer Complaints: Strategies and Tactics
$50.00
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Ken and Annie take us through consumer complaints, and how not to handle them. Flavored with personal stories, and social media best practices this course is a must-see for anyone who has direct contact with a customer-ever. This course also covers ways to make sure that you are prepared for the CFPB if they come knocking. In the words of Ken and Annie, "Log-it"!
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