3CX Phone System Professional 64SC 1 Year Maintenance, Part No# 3CXPSPROF64

Product features 3CX Phone System Professional 64SC 1 Year Maintenance Manufacturer: 3CX Manufacturer Part Number: 3CXPSPROF64 VoIP Codecs: G711, G722, GSM, Speex, ILBC, G729 Log staff in and out of queues. Review the time your staff logged in and out of queues. Easily see the number of answered and unanswered calls. Review the average and longest waiting time your customers were in a queue. Wallboards Display real-time queue and call statistics directly on a monitor. Additional queue strategies include:Get instantly notified when callers have been in a queue beyond the set SLA time. Round Robin Longest Waiting Least Talk Time Fewest Answered Hunt by Threes Random Hunt by Threes Prioritised Meet your customer service requirements by viewing all call events. Screen calls by listening in without your employee or customer knowing about it with the Listen In feature. Relate important information to your employee whilst theyre in a call with a custome