
Communication Secrets to Manage Difficult Workplace Situations (ebook)
(Please scroll down to read or write a review!) We are living in challenging times! Some of us humans get downright cranky and combative--so what’s an SLP to do? This informative ebook covers strategies to avoid conflict, methods to manage your mindset prior and during a contentious situation, how to respond verbally while remaining cool and in control, as well as interesting research-based concepts on the hidden meanings of non-verbal indicators and cues. There’s even a how-to chapter on constructive strategies to build a professional working relationship. Oh, yeah—there’s a lot packed into this concise 29-page document! Just download, print, and use. Written by Char Boshart, M.A., CCC-SLP. #ECS $19.95 THIS IS AN EBOOK. IT WILL BE DELIVERED TO YOU IN YOUR EMAIL.