Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond

Title Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond ISBN 0812930371 Author Patricia B. Seybold; Ronni T. Marshak Keywords Marketing\,\-\,General,E\-Commerce\,\-\,Genera,Customer\,Service,Business\,\&\,Economic,Business\,\&\,Economic,Business\,\/\,Economic,Internet,World\,Wide\,Web,Internet\,marketing,Customer\,services,Communication\,syste,Business\/Economics Binding Hardcover Publisher Crown Business Publisher Year 1998-11-10 Condition Very Good Description 0812930371 Business & Investing. Very good in Very good little chipped dust jacket. First Edition.