Customer Support

Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites, webchats, and even smart phone apps. The customer experience begins long before the purchase is made. With our Customer Support workshop, your participants will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage. PLEASE NOTE: The course content is available for 12 Months from the date Nextrepreneur activates it for you. An extended one (1) year licence is available via support@nextrepreneur.co.za