Handling WorkplACE Bundle Conflict

Dive into the world of workplace conflicts with the strategic mind of a chess master. Spot the moves, predict the outcomes, and turn conflicts into collaborations. Your move, future conflict resolution grandmaster!Course Duration:6 hoursCredits:CEU Credits: 1AMA PCM CEU Credits: 0PDU Credits: 10HRCI Credits: 10SHRM Credits: 10CFRE Credits: 0ATD CI Credits: 10ACE Credits: 0 Course Description As a manager, you will undoubtedly deal with conflict. And keeping the peace is your responsibility. This course introduces the various forms of conflict that can arise in the workplace and presents strategies that managers can use to help deal with conflict situations. It includes video commentary from an expert in the field and presents some fictitious real-world scenarios that allow learners to practice applying the skills and strategies discussed throughout the course. Learning Outcomes Identify the different types of conflict in the workplace Describe some of the major causes of workplace conflict Discuss the Thomas-Kilman model of conflict Consider your personal conflict style and compare it to other styles Identify various conflict behaviors in the workplace Explore conflict resolution strategies Discuss best practices for handling difficult employees Describe what constitutes dangerous conflict and consider methods for handling risky situations Testimonials Rose B. Enjoyed this class very much! Very informative. Angela R. I enjoyed this course and it provided helpful hints in dealing with difficult people.