Harvia Topclass Series Electric Sauna Heater with Built-In Controls
Description The Harvia Topclass sauna heater is a user-friendly heater that features an outer casing and stone space made of durable and corrosion-resistant stainless steel. Its illuminated control panel is placed on the side of the heater towards the top section, which makes it easy to access the switches even in the dim lighting of a sauna room. The sauna heater mounts easily on a separate mounting rack, and the control panel can be mounted either on the right side or the left side of the heater as needed. Features Wall-mounted design Stainless Steel construction 4.5kW-8kW For sauna rooms from 100 to 425 cu. ft. Requires a minimum of 45 lbs of sauna stones (1 Box-AC3000) Please note that each natural stone is unique in shape and size. We recommend purchasing an additional box of sauna stones to allow you to choose the highest quality of stone for fit, form, and function (Additional freight charges will apply). Built-in controls Controls mounted left or right side 8-Hour delay time clock Illuminated control panel 60-minute timer Designed, engineered, and made in Finland Dimensions: 17"W (431mm) x 11"D (279mm) x 24"H (609mm) 2-Year Warranty (Consumer use) Manufacturer's Note: Sauna heater stones are significant to the unit's safety. In order for the warranty to remain valid, the user is responsible for proper maintenance. What's Included Sauna Heater with built-in controls Installation and operation manual 2-Year Limited warranty (Consumer use) Specifications Model KV45 KV60 KV80 Kilowatt Rating (KW) 4.5 kW 6 kW 8 kW Primary Fuel Electric Electric Electric Minimum Adjusted Cubic Feet 100 170 250 Maximum Adjusted Cubic Feet 210 300 425 Voltage 240V 240V 240V Phase 1PH 1PH 1PH Nominal Amps 18.8amps 25 amps 33.3 amps Heater Weight 50 lbs 50 lbs 50 lbs Shipping Weight with Sauna Stones 95 lbs 95 lbs 95 lbs Width In Inches 17" (431mm) 17" (431mm) 17" (431mm) Depth In Inches 11" (279mm) 11" (279mm) 11" (279mm) Height In Inches 24" (609mm) 24" (609mm) 24" (609mm) Documentation Harvia TOPCLASS User Manual Policies Warranty The warranty on a sauna or sauna product manufactured by Harvia covers defects caused by the manufacturer for a period of 2 years from the date of delivery to the customer. The warranty does not apply if the customer has not notified the seller or the manufacturer of the defect within 30 days of discovering it, or if the defect is not caused by the manufacturer. Return & Refund Policy Order Cancellations Standard Orders: To cancel a standard order at no cost, please contact us before your order ships. You can reach our customer service team during business hours at 1-844-670-4946, use the chat feature on our website, or email us at support@komowa.com. Returns All returns must be postmarked within thirty (30) days of the purchase date and must be in new and unused condition, with all original tags and labels attached. Auroom Sauna kits requiring are non-returnable Return Process: To return an item, email customer service at support@komowa.com to obtain a Return Merchandise Authorization (RMA) number. Place the item securely in its original packaging and mail your return to the address provided with the RMA. Shipping Charges: Customers are responsible for all return shipping charges. We recommend using a trackable method to mail your return. Refunds After receiving and inspecting your return, we will process your refund or exchange. Please allow at least thirty (30) days from receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. Restocking Fee: A 25% restocking fee will be charged for all returns. Final Sale Items: Sale items are final sale and cannot be returned. Custom Orders: Products that are custom or built to order cannot be cancelled or refunded. These items are produced specifically to your specifications. Please contact us if you are unsure whether your order is custom or built to order. Damaged Products If your product arrives damaged, please inspect the package upon delivery, take pictures, and report any damages to us within 24 hours. You may be eligible for a full refund or an exchange. Backordered Items Backordered items are subject to a 3% fee if cancelled, as we are charged a fee by our payment processor. All lead times are estimates and subject to change. Exceptions For defective or damaged products, please contact us to arrange a refund or exchange. Contact Us If you have any questions about our return policy, please contact us at: Phone: (855) 619-9860 Email: support@komowa.com Shipping Shipping Options We offer various shipping options. In some cases, a third-party supplier may manage our inventory and handle the shipping of your products. International Shipping We do not offer international shipping. Shipping is limited to the lower 48 States in the USA. Order Confirmation Once you place your order, you will receive an order confirmation email. This indicates that we have received your order and pre-authorized your credit card. We will confirm stock availability and process the charges before shipping. Shipping Timeline If your order is in stock, it will ship within five business days from the order date. You will receive tracking information within 24 hours of your order leaving the warehouse. If you do not receive tracking information within six business days, please contact us at support@komowa.com. Contact Us If you have any questions about shipping, please contact us at: Phone: (855) 619-9860 Email: support@komowa.com