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Product Overview: Our Personalized Laser Engraved Photo Keepsake is a beautiful and heartfelt tribute that allows you to keep your cherished memories alive. Crafted with love and attention to detail, this engraved photo keepsake is a unique way to keep the memories of those who have touched your heart. Size: 14X16 inches (Other sizes are available. Please contact us.)Material: Birch WoodPersonalization: Laser cut and engraved Processing Time: 2-4 Business Days (After design is approved)Shipping: FedEx, UPS Ground (tracking provided), or USPS Ground/Priority Mail.  Return Policy: You have 30 days to return your order, however, we do not accept returns on personalized items. Design Included: Custom graphics design is included in our service! Once your order is placed, we’ll begin working on your design. Want to see a mock-up before we print? Just let us know in the instructions at checkout and we’ll email you a proof before processing. IMPORTANT:By submitting any photos, logos, or other