
A Step By Step Process On Reactivating Inactive Clients For Your Medical Spa
A Step-by-Step Process On How To Activate Inactive Medical Spa Clients If you are looking for ways to increase your medical aesthetic client’s retention and reduce client attrition rate, this product is a must for your medspa or spa success library. This three-part program will provide you with a step-by-step process on how to analyze your current retention and attrition, and how to implement successful strategies to reengage your clients and gain them back to purchase and repurchase from you. As a result, you will improve the guest experience, reduce your marketing cost, and increase your retention rate. The program includes a video presentation, an MP3 audio file, and a PowerPoint presentation document. What You'll Learn Part I – Setting the foundation Why do medspa clients leave? Steps to conduct an inactive client’s analysis The cost of attrition and the benefits of retention Team retention and goals Part II – The guest experience and retention Guest experience assessment &