CMAA Certification Study Guide Medical Administrative Assistant Certification Prep Authored by Key Points Exam Prep Team
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CMAA Certification Study Guide Medical Administrative Assistant Certification Prep Authored by Key Points Exam Prep Team

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Contents The Medical Assistant Duties and Responsibilities Medical Law, Medical Profession Liability The Patient Care Partnership (Patient's Bill of Rights) The HIPAA Patient Privacy Rule Legal Terms Communication Phone Etiquette Verbal and Nonverbal Communication Respect SchedulingAppointment BookingAppointment Setting Types of Scheduling Scheduling New Patients Scheduling Established Patients Scheduling Conflicts Letter WritingMail Processing Incoming Mail Outgoing MailHealth Insurance Verification of Insurance Benefits Insurance Terms Medical Records Management Creating a Medical Record Filing Indexing Alphabetical Filing Numerical Filing Subject Filing Tickler File Medical Terminology Plus 500+ review questions Publication Date:Jan 12 2015 ISBN/EAN13:1505781132 / 9781505781137 Page Count:182 Binding Type:US Trade Paper Trim Size:8.5" x 11" Language:English Color:Black and White Related Categories:Medical / Education & Training

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