
Remake Fee
When to pay the remake fee: Size change request (incorrect size selected when placing order) Size change request (our error but already outside the 30 business days window for returns). Size exchange for leather bracelet Exchange for different color (incorrect colors selected). Note: we do not offer exchanges/returns for products you changed your mind on because the look turned out to be different from what you imagined when you selected the colors. Product is returned more than once due to wrong size requested. Item was damaged due to improper handling or lack of care. For details, please read below: As per our limited lifetime warranty, your Handmade By Heroes product is hand-crafted to meet your complete satisfaction and we will make every effort to repair/replace all products purchased from us. Damages resulting from improper handling or lack of care are not covered by this warranty. If the returned product is damaged or worn beyond repair, we can re-make the product of curre