Remote Technical Support
Grove City Tech Lab uses a flat-rate remote technical support diagnostic and software repair fee for residential and home users. A certified technician - local from Grove City, Ohio - will connect to your device using industry-standard and well-known remote technical support tool to diagnose and mitigate your issues. Supported remote repairs: Operating systems including Windows, Mac, Chromebook, Linux/Unix Software scripts, applications, services, and daemons Performance due to malware or misconfiguration Application installation or updates Issues with apps or software workflows not functioning A technician will reach out to schedule a remote session with you after purchase. In the event the problem cannot be solved remotely, the remote technical support fee is non-refundable - however you will have the option to do a ship-in repair or a local pick-up (within 43123 area code) at no additional cost. A good rule of thumbs is that you will need a working computer and internet connecti