Help Desk

Use Cases Create Internal Help Desk Tickets – including ability to link ticket to specific page inside BC. Create External Help Desk Tickets from Clients Attach Documents to Tickets and add unlimited notes via HTML Editor (including links, tables, images). Drop and Drop Emails to create new tickets Apply Time to a Ticket for Time Tracking User can Confirm Complete of Tickets with survey of performance Ability to Generate Invoices to external clients from Ticks/Time Tracking   Download Links Download from AppSource Access Setup and User Guide The AppSource download includes a 30-day evaluation license automatically installed at no charge. If you would prefer to download a PTE version of this extension, please reach out to support@erpconnectconsulting.com. Video - Product Demo Help Desk - Toolbox Tuesdays Episode 27 Product Screenshots Coming Soon!