Design for Delight Innovator (DFD) - Certification Exam

Design for Delight is Intuit’s version of design thinking, a method of creative problem solving that focuses on the need to create better products and experiences. Design thinking is used by Intuit and other leading organizations and teams around the world. Design for Delight is Intuit’s not-so-secret sauce that they are eager to share with you and your students. Design for Delight has three principles that give students hands-on experience in creative problem-solving and innovation. These principles are Deep Customer Empathy, Go Broad to Go Narrow, and Rapid Experiments with Customers. This three-pronged mindset focuses on how individuals can “Delight” their customers. The Exam Number of Questions: 40  Question Types: Simulation and Linear—multiple choice Duration: Up to 50 minutes Learning and Exam Outcomes Design for Delight Concepts Develop Deep Empathy Brainstorm and Narrow Perform Rapid Customer Experiments Learning Material (optional) Self Learning (Text Book) Other in