Retaining Underserved Students

Strategies for Success in a Post-Pandemic Era Even before the coronavirus upended it, higher education’s approach to retaining, supporting, and graduating underserved students was fraught with contradictions. At the same time that colleges invested in many of those students, college degrees became increasingly the property of the privileged. Stagnant wages and increasing tuition meant paying for college became out of reach for more students and families.  Administrators and professors committed to student success are thinking from all angles about how to retain their students before it’s too late. This in-depth Chronicle report explores what colleges are doing to support the students who have been most affected by the crisis. How are they helping students with limited access to the internet, those who have lost their campus jobs, or those made homeless by the pandemic? What new academic practices are colleges adopting? And how can colleges strengthen relationships with students in a vi