The Aragon Research Tech SpectrumTM for Customer Journey Mapping, 2019
$2,495.00
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Customer journey mapping (CJM) technologies are exploding in numbers and in influence for designing and implementing a better customer experience for customers, employees, and partners alike. CJM technologies capture the voice and behaviors of customers to improve the real-time experience customers have—and hopefully enjoy. We evaluate 27 key providers who are leading the charge in the CJM market.
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